Privacy Policy
Privacy
Policy
Last Updated: August 05, 2026
Welcome to Peakora Tea.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or place an order.By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use Peakora Tea, we may collect the following information:
Personal Information
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely through third-party payment providers)
Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Pages
Referral Source
Cookies and Analytics Data
2. How We Use Your Information
Your information helps us provide a better shopping experience.
We may use your information to:
- Process and fulfill your orders
- Deliver products to your address
- Send order confirmations
- Provide shipping updates
- Respond to customer support requests
- Improve website performance
- Prevent fraud and unauthorized activities
- Send promotional emails (only if you subscribe)
3. Payment Security
We do not store your payment card information on our servers.
Payments are processed securely through trusted third-party payment gateways using encrypted technology.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep items in your shopping cart
- Improve website speed
- Analyze visitor behavior
- Measure marketing performance
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We value your privacy.
We do not sell, rent, or trade your personal information.
However, we may share limited information with trusted third-party providers such as:
- Shipping companies
- Payment processors
- Website hosting providers
- Analytics services
- Marketing platforms
These providers only receive the information necessary to perform their services.
6. Email Marketing
If you subscribe to our newsletter, we may send you:
- Product updates
- Promotions
- Special offers
- Seasonal discounts
You may unsubscribe at any time using the link included in every marketing email.
7. Data Retention
We keep your personal information only as long as necessary to:
- Complete your orders
- Meet legal obligations
- Resolve disputes
- Maintain business records
8. Data Security
We implement industry-standard security measures to protect your information from:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
Although we work hard to protect your data, no online transmission can be guaranteed to be 100% secure.
9. Your Rights
Depending on your local laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Withdraw consent
- Request a copy of your information
To exercise these rights, please contact us.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
We recommend reviewing their privacy policies before providing any personal information.
11. Children's Privacy
Peakora Tea does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information, please contact us immediately so we can remove the information.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Email: support@peakoratea.com
We aim to respond to all inquiries within 24–48 business hours.