Free Delivery in USA and Nepal on orders over $50
Free Delivery in USA and Nepal on orders over $50
Last Updated: August 05, 2026
Thank you for shopping with Peakora Tea.
We are committed to providing high-quality tea products and ensuring customer satisfaction. Please read our Refund & Return Policy carefully before making a purchase.
Due to the nature of our tea products, returns are accepted only under limited circumstances.
You may be eligible for a return or replacement if:
To be eligible for a return, you must contact us within 7 days of receiving your order.
The product must remain:
For health and safety reasons, we cannot accept returns of:
If your order arrives damaged or you receive the wrong product, please email us within 48 hours of delivery.
To help us process your request quickly, include:
After reviewing your request, we will offer a replacement or refund where applicable.
Once your return request has been reviewed and approved, your refund will be processed using your original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider or bank.
If you have not received your refund after the expected processing period:
If you still have not received your refund, please contact us at:
Email: support@peakoratea.co
We only replace products that are:
Replacement requests must be submitted within 7 days of delivery.
If your return is approved, we will provide instructions on how and where to send your item.
Unless the return is due to our error (incorrect or damaged product), customers are responsible for the return shipping costs.
Original shipping charges are non-refundable unless the mistake was made by Peakora Tea.
Orders may be cancelled only before they have been processed or shipped.
Once an order has been dispatched, it can no longer be cancelled.
If you have any questions regarding refunds, returns, or exchanges, please contact us.
Email: support@peakoratea.com
We aim to respond to all inquiries within 24–48 business hours.
